Our packages are normally oversized and heavy and the site cannot accurately calculate the shipping properly so each item needs to be manually calculated for shipping.. The site cannot calculate shipping. You will be contacted as soon as possible to offer you our discounted USPS shipping rates.
All copper items are sent with tracking and insurance.
All items need to be paid in full prior to shipping.
All custom copperwork is non returnable.
All new, unused, returned goods that were NOT custom made such as barrels, hardware, and apparel are subject to a 30% restocking fee minus shipping and must be returned within 20 days of receipt.
Please contact with any issues immediately VIA EMAIL or through the Contact Us page so we can work toghether to get them resolved in a timely manner. If you have a package from us, you have our business card with email address to contact. Text messages are not acceptable methods for returns or serious communication for problem resolution.